Hotel vocabulary / Hotel phrases/Hotel English vocabulary
Here is a list of hotel vocabulary and phrases:
A room or rooms in a house or hotel in which to live.
An arrangement to make sure that something is kept for your use.
Make a reservation
Reserve a room at a hotel, a table at a restaurant, etc.
To arrange to have something that you want to use later. For example, to book a night or nights in a hotel.
A person staying at a hotel.
A single room
A room for one person.
A double room
A room for two people
A single bed
A bed for one person
A double bed
A bed big enough for two people.
Rooms that are next to each other or joined to each other.
A large room inside the entrance of a building. (Please wait for me in the hotel lobby).
Check in: (verb)
Go to the front desk/reception in a hotel and tell the receptionist that you have arrived.
Check out (verb)
To pay your bill and leave the hotel.
The time when you leave the hotel at the end of your stay.
Reception / Front desk
The area in a hotel where visitors get help and information.
It is used for collecting slips of paper with customers’ opinions about the hotel’s services.
baggage/ luggage (uncountable noun)
All the bags that you take with you when you travel.
A small vehicle with wheels that can be used for carrying luggage.
Overnight accommodation in a hotel with breakfast included in the price.
Pilow cases, blankets, sheets, and tablecloths.
A piece of absorbent cloth used for drying the body after swimming or having a shower.
A coin-operated machine that dispenses small articles, such as snacks, drinks, cigarettes, etc.
A piece of paper that the hotel guests display in the car window while in the hotel parking lot.
A swimming pool inside the hotel.
A period of time when you sit in a room (also called sauna) that has been heated to a very high temperature. Some saunas involve the use of steam. A good hotel has a swimming pool and a sauna.
This hotel words list is not exhaustive. More hotel English vocabulary will be added to the list.
Hotel vocabulary: Hotel jobs
Here is a list of hotel vocabulary related to hotel jobs.
A hotel manager manages all the hotel’s staff.
A hotel accountant does the hotel’s finances.
Finds business for the hotel.
A chambermaid cleans guestrooms.
Serves guests in the restaurant.
A bartender serves guests in a bar.
The porter carries guests’ bags to their rooms.
A concierge gives information and helps the guests.
English vocabulary hotel reception
Hotel phrases/hotel booking vocabulary
Hotel vocabulary: Useful phrases and questions related to hotel services
The following phrases, sentences, and questions can be heard or used while making a reservation, at a hotel, or while leaving a hotel.
At the hotel vocabulary
- I’d like to make a reservation, please.
- I’d like to check in.
- I have a reservation in the name of (Your name), two nights.
- I’d like a single room for the night, please.
- Would you prefer a room with a shower or a bath, sir?
- Would you rather a room with a shower or a bath, sir?
- Would you prefer a room or separate rooms, madam?
- Would you prefer to pay cash or by credit card, sir?
- Could you fill in this registration form and sign at the bottom where I have marked with a cross?
- We have put you on the fifth floor.
- Could you upgrade my room to one that has a view of the sea?
- Can I have a wake-up call in the morning?
- Can you get someone to help me with my luggage?
- I’ll be waiting in the lobby, just in front of the reception desk.
- What are your hotel facilities?
- Is there an airport transfer? When do they leave?
- Do you have a laundry service? I have some clothes that need washing.
- Please help yourself to a morning newspaper. It’s complimentary.
- Can I have a coffee…sent up to my room, please?
- What time do you stop serving breakfast?
Examples of guest complaints in hotel/ Hotel complaints examples (Hotel vocabulary)
- I have a problem with your hotel service.
- I’m sorry, but my room hasn’t been cleaned.
- I’m sorry, but the towels and sheets are dirty.
- I’m sorry, but there’s an unpleasant smell in the bathroom.
- My room is too hot/cold.
- I’m sorry, but the air conditioner doesn’t work.
- I want to complain about the heater. It’s not working.
- My pillow is too high. Do you have another one?
- I can’t access the WIFI.
- I can hear too much noise in my room.
- I’m sorry to bother you, but the shower is not working.
You may find these words and phrases relating to banking and finance interesting.
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